Here are some of the most frequently asked questions but Ally would be glad to hear from you with any others, clarification on existing questions or anything else you wish to know.

What course do I need?

The main courses we cover are:

Photoshop: This is for sorting out your images – correcting funny colours and lightness and darkness, contrast; removing things that you don’t want in there, cutting out objects so you can place it onto a different background. The list is long … find out more here.

InDesign: This is the industry standard software package for desktop publishing. It’s a powerful piece of software which allows you to create banners, brochures, web media including interactive ePubs. See here for the full breakdown.

Illustrator: This is a fantastic and exciting piece of software used for creating logos, infographics and scalable vector graphics (SVGs) which are graphics that can be scaled up nice and large. See the full array of capabilities here.

All the packages work independently and interact perfectly with each other.

The 30 second video at the bottom of this page explains what each one does.


I’ve been told I need to do InDesign training. What does this mean?

InDesign is a desktop publishing package and is now the industry standard software for putting together marketing materials such as banners, brochures and web media.


What geographical areas do you cover?

We mainly cover Central and Greater London, Essex and inner areas of Suffolk. But we will come wherever we are needed: travel fees, and sometimes accommodation if you are much further away, may be required to be factored into your costings. Tell Ally where you are and she will give you an accurate quote.


I’m a complete beginner and need things explaining to me. Is that okay?

That’s where our training is perfect for you. Our trainers have a wealth of experience and will go at your own pace. If you need to spend longer on some things than others, then we know that is what you need.


I’ve done some training before, but just need a refresher. Can I have exactly what I need?

Absolutely. All our courses are now bespoke and tailored to your requirements. We can arrange a call with a trainer to discuss your needs before the course if you would like.


What do I need to provide?

All our courses are carried out on your premises, so a computer for each delegate and you will need to have the software loaded onto a machine. This can be at your desk or in a separate room – this depends on potential interruptions and how many there are of you. For 3 or more a screen or projector for the trainer is required. We can provide one if you don’t have. Just this, and coffee for the trainer!

If you don’t have the software then Ally will be happy to advise you and show you what and where to get it. You can also click the link at the bottom of this page to go directly to Adobe and to see your options.


I can’t host any training where I am based. What are my options?

We can provide training at your home if that suits you better. We can also provide training in other premises, but there will be extra costs for room hire and / or laptop hire if required. Talk to Ally for more information.


Do I get a certificate?

Yes. We supply a certificate of completion of the course signed by an Adobe Certified Instructor and a director of Adobe training services. Should you wish to take things further and get a qualification, there are many exam centres around the country where you can sit a full exam to get Adobe Certified. We can advise you on what would be best for your career.


What if I have queries after the course?

All of our courses come with free 1-year post course support so you are not left out in the cold. Email us with your issue and a member of the team will email or call you back with help.


Do I need any qualifications to do your courses?

No! Just a desire to learn.


Are notes provided?

Yes.


What does Adobe Certified mean?

This is someone who has undergone extensive training and successfully completed, very tough, exams which enables them to use the Adobe Certified Expert (ACE) title. An ACI (Adobe Certified Instructor) is an Adobe Certified Expert trainer who has teaching qualifications and experience. All of our trainers are ACE and ACI.


I’d like to become Adobe Certified. Can you train me to the desired level?

Absolutely. All our trainers are ACE so know what’s involved as well as having an exceptionally high level of knowledge. They will take you through what’s required including showing you where you can do mock exams.


Isn’t Adobe just that download you get on the internet?

A common misconception, but that is Adobe Reader, a free download so you can read PDF files.

Adobe has many packages including InDesign, Photoshop and Illustrator to name a few. Adobe Creative Cloud (CC) is all the apps in an easily downloadable place. You pay (rent) the software on a monthly basis.